Solution overview
Conversational AI Chatbot (Claude-Powered)
Customer Support & CX
Description
Full chatbot deployment using Claude as the reasoning engine, connected to company data via MCP. Handles FAQs, account lookups, and warm handoffs.
Value Proposition
The measurable impact you can expect:
- Deflect 40-60% of Tier 1 tickets
- 24/7 availability
- Consistent, safe responses via Constitutional AI
Outcomes
Key deliverables and implementation scope:
- Design conversation flows
- Implement MCP connectors
- Build fallback/escalation logic
- Monitor and retrain
Engagement Details
Estimated Pricing
$15K-$40K
Timeline
4-8 weeks
Build Complexity
High
Target Industries
- Any industry with high ticket volume
Tech Stack
- Claude API
- MCP Servers
- Custom Frontend or Intercom/Drift
Next Steps — Ready to explore this solution? Let's discuss how we can tailor this to your specific needs and get started.
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Ed Baum